Terms and conditions

In short: we agree on a date, I photograph with time and calm, and you receive your edited images within a few weeks. A sick baby is always a reason to reschedule with me, never to cancel. I never show images of you without your explicit yes. Here are the details. This is a translation; the German version is legally binding. As of November 2026.

1. Who you are working with

Manuela Schauer, professional photographer, Hauptstraße 37, 2211 Pillichsdorf, Austria · office@imgewaechshaus.at (“I”). These terms apply to all photo commissions, gift vouchers and prints you book with me (“you”). Different arrangements only apply if we put them in writing, email included.

2. Booking

Your request, whether through online booking, the contact form, email or phone, is non-binding at first. The contract is concluded as soon as I confirm the date by email.

3. Prices and payment

The prices shown on my website or in my offer at the time of booking apply. As a small business owner I do not charge VAT (§ 6 (1) 27 Austrian VAT Act).

Deposit: for bookings made through the online booking on my website, a deposit of 30% is due with my confirmation and is credited towards the price. For bookings by email, phone or in person no deposit is required unless we expressly agree on one.

Balance: due on the day of the shoot at the latest; for weddings at the latest 14 days before the date. Invoices are payable within 14 days. I deliver the images once the full amount has been paid.

4. Rescheduling and cancellation by you

Illness and sick babies: if you or your child are ill, we reschedule once free of charge to a new date within three months. Please let me know as early as possible.

Weather: for outdoor shoots we reschedule free of charge if we both agree the weather is not right.

Cancelling a session (mother & baby, personal branding, artist portrait): free of charge up to 14 days before the date, and a paid deposit is refunded. From 14 days before I charge 50%, from 48 hours before 100% of the price.

Cancelling a wedding: free of charge up to three months before the date. After that I charge 50%, from four weeks before 100% of the agreed price, because I keep the day free for you and can rarely rebook it at short notice.

If you arrive late, the time is deducted from the booked duration.

5. If I cannot make it

If I cannot keep a date due to illness or another important reason, you receive a new date or, if you prefer, a full refund of everything you have paid. For weddings I will try to find a suitable replacement from my network. There are no further claims except in cases of intent or gross negligence.

6. Images, editing and delivery

I photograph in my own style and choose the images I edit. The number stated in the offer is the number of edited images you receive. Additional images can be purchased according to the price list. I do not hand out unedited files (raw files). My style and editing are not grounds for complaint.

You receive your images within four weeks of the shoot at the latest, weddings within eight weeks, via an online gallery. The gallery stays online for three months; please download your images during that time.

7. Storage and deletion

I keep a backup of your images for six months after delivery. After that I am no longer obliged to store them and may delete them at any time. For sensitive images, such as mother & baby, nursing or nude photography, I delete your images completely at any time upon your written request (email is sufficient).

8. What you may do with the images

The copyright remains with me. You receive a right of use without time limit:

Mother & baby, family, wedding: for private purposes, i.e. printing, giving as gifts and sharing on your private social media.
Personal branding and artist portrait: additionally for your website, your business social media, press, posters and programmes.
Events, reportage and larger projects (e.g. advertising campaigns, books, packaging): usage rights are agreed separately in each offer.

Please credit me as the photographer wherever possible (e.g. “Photo: Manuela Schauer” or @manuela.s.chauer). If you credit me, please do not edit the images in a way that alters my style (e.g. with filters).

9. What I may do with the images

I only show images of you if you have explicitly agreed, for example for my website, Instagram or an exhibition. I never show images of babies, nursing or nude photography without your explicit yes. You can withdraw your consent at any time by email, and I will remove the images from my channels. I cannot recall works already printed or publications by third parties.

10. Weddings and guests

At weddings I also photograph your guests. Please let them know in advance that photos will be taken. Anyone who does not want to be photographed can simply tell me and I will respect that.

11. Gift vouchers

Gift vouchers can be redeemed for the stated offer at the stated price for one year from the date of issue. After that, the amount paid continues to be credited towards any of my offers at the then current price. Vouchers are not paid out in cash.

12. Prints

Prints are produced in fine art quality. Slight colour differences between screen and paper are normal and not a defect. If a print arrives damaged, please send me a photo within seven days and you receive a free replacement.

13. Liability

I work carefully, with backup equipment, and store your images twice. I am fully liable for damage caused by intent or gross negligence and for personal injury. I am not liable for slight negligence. If, despite all care, part or all of the images are lost due to a technical defect or data loss, you receive a refund of the fee for the affected part or, if you prefer, a new date. In cases of force majeure (e.g. severe weather, official bans) my obligation to perform lapses; amounts already paid are refunded or we reschedule.

14. Right of withdrawal for distance bookings

If you book as a consumer online, by email or by phone, you may withdraw within 14 days of my confirmation without giving reasons (§ 11 Austrian Distance Selling Act). A short email to office@imgewaechshaus.at is enough. If you would like me to photograph you within these 14 days, I will ask you to confirm this expressly. If you then withdraw anyway, I charge the share of the service already provided. Once the shoot has been fully provided within the period, the right of withdrawal no longer applies.

15. Privacy

How I handle your data is explained in my privacy policy.

16. Final provisions

Austrian law applies. If you are a consumer, the mandatory protective provisions of your country of residence also apply, and you can sue and be sued at your place of residence. For businesses, Vienna is the agreed place of jurisdiction. If any provision is invalid, the others remain valid.